Our Story

HOW DID IT START?

Wakefield Bathrooms was formed in September 2003 by Martin Osborne and his wife Laura in a small industrial lockup in Horbury Bridge, Wakefield. The aim was quite simple back then, offer people bathrooms at affordable prices with excellent customer service, we even had the slogan “where service matters” and we really did stick to this, and still do to this day. We aren’t a business without our customers, and we will never forget this; Martin’s brother Craig Osborne joined the business and helped increase sales and look after the general day to day running of the showroom.  In 2006 we made the big decision to move shop to a more prominent retail position, we found the shop we really liked and wanted to make the move, this was a huge step for us as the rent quadrupled overnight, this is when we started displaying more branded bathrooms and investing even further into our business. This proved to be a great decision and taught us so much about longevity and quality of the bathroom goods, a hard lesson was learnt in the early days, but we wouldn’t change a thing. After seven great years at Queen Street in Ossett, we were on the move again, we had a couple of problems with parking and space so we needed to rectify this. We found some new premises in Ossett (known as the old fancy dress shop) with a prominent road side display window and our own parking, here we share the studio with our sister company ‘Kitchens by Design’ and we are still here to this day and will be for years to come.

THE COMPLETE JOB?

We take care of everything from start to finish, this means all you have to do is relax and enjoy the final result of your new bathroom purchase, the process is quite simple, and if you are happy to let us do what we do best then it really can be a smooth process. We really do take care of everything from start to finish, we will come out and measure, turn this into a design after getting a few simple ideas from you on colour, functions and style. Once everything is chosen and you are happy, we will program the work to start using our in-house team of bathroom installers; plumbing, tiling, joinery, electrics, plastering and decorating are all taken care of by us.

WHY CHOOSE US?

There are many reasons to choose us for your next bathroom purchase, we really are unique in the services we offer, the dedication to providing the very best quality fitted bathroom is clear to see from the brands available, our stunning showroom and the employed team of installers. You can be sure to receive the following as standard from Wakefield Bathrooms:

• - A bespoke bathroom designed just for you and your requirements -
• - Design using the very best in 3D design software -
• - Home visit to gather the measurements -
• - Highly skilled in-house team of bathroom fitters -
• - Choose the full design & installation or supply only -
• - Extensive range of bathroom manufacturers -
• - All works guaranteed -
• - 90% of our work comes from recommendation (Take a look at our GOOGLE REVIEWS)

THE GUARANTEE!

When we complete the bathroom of your dreams and everything has been explained to you on how things work, we leave you with the peace of mind that our installation comes with a 12 month guarantee on all parts and labour. A lot of our bathroom products come with much more than 12 months, and we do offer 5, 10 years and lifetime guarantee on some of the ranges. If you have any problems with your new bathroom, en-suite, wetroom or toilet room, please contact our showroom and one of our helpful staff will be happy to get it rectified. Issues are very few and far between, but they do happen, it’s important how we deal with these, we will try our best to rectify anything promptly, our number one aim is to make sure “YOU” the customer is happy.